Refunds

After receiving the returned item, Hill YEah-Morgan Hill will issue a refund for the value of the item. Hill YEah-Morgan Hill will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Hill YEah-Morgan Hill. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the shipper and resolve the issue. It is also your responsibility to contact the Shipper and file a claim for the missing package.